Questions before answers?
Okay, I'll admit it. I'm probably a "C" listener at home and a "B" listener in business (although my wife would say I'm being too generous on the "C" grade).
So, how do I get to be an "A" at both levels?
Well, one key I'm finding more and more is by asking good questions. Old Socrates had it right in terms of the importance of asking good questions. Thoughtful questions produce insights. Thoughtless or cliche questions waste time and are a disservice to both asker and receiver. About the only resource we cannot replace is time, so our use of it determines everything - so we all really need to treat it preciously.
So to not waste your time with my speculation as to the different types of questions to think about I went ahead and Googled the subject "questions" and found a resource regarding questions (umich.edu) by R.W. Paul that provides a good breakdown of Soctratic types of questions and examples:
As you go through your coming days and weeks try to ask good questions for everyone's sake, especially those close to you, including your valued customers (which should be all of them) and you may be surprised at the responses you receive...and how well you become an "A" listener.
Have a great day!
At your service,
Kurt Behrenfeld | 11/27/2013